SHIPPING & RETURNS
SHIPPING POLICY
Processing Time:
-
Orders are processed within 1–2 business days after payment confirmation.
Shipping Costs:
-
We offer free shipping on all domestic orders.
-
For international orders, shipping rates will be calculated at checkout based on your location.
Delivery Time:
-
Domestic Shipping: 3–7 business days.
-
International Shipping: 7–14 business days, depending on the destination.
Order Tracking:
-
Once your order is shipped, you'll receive a tracking number via email or SMS to monitor your delivery in real time.
Delivery Locations:
-
We ship worldwide! However, certain regions may have additional customs fees or restrictions.
Customs and Duties:
-
International customers are responsible for any customs duties or taxes imposed by their country.
Lost or Delayed Shipments:
-
If your order is delayed or lost, contact us immediately at [your email]. We'll assist in tracking or replacing your order.
Shipping Partners:
-
We partner with reliable carriers to ensure your package arrives safely and on time.
DELIVERY POLICY
At Blyze, we ensure your orders are delivered safely and on time. Domestic orders are delivered within 3-7 business days, while international orders take 7-15 business days, depending on the location. All orders are processed within 1-2 business days, and you will receive a tracking link once your order is dispatched. We offer free shipping on all domestic orders. For any delays, damages, or missing items, please contact us at blyzestreetwear@gmail.com within 48 hours of receiving your order, and we’ll promptly assist you.
CANCELLATION & REFUND
Cancellation Policy:
-
Orders cannot be canceled once they are placed. Please double-check your order details before confirming your purchase.
Refund Policy:
-
We only offer refunds under the following conditions:
-
Wrong Product Delivered: If you receive a product that is incorrect or different from what you ordered.
-
Wrong Size Delivered: If the size delivered is not the one you selected.
Proof Required for Refunds:
-
To process a refund, you must provide:
-
A clear unboxing video showing the package being opened for the first time.
-
Photos of the wrong item received.
Refund Process:
-
Once we verify the issue through the video and photos, we will either:
-
Send the correct product at no additional cost.
-
Issue a full refund to your original payment method.
Conditions for Refunds:
-
The product must be unused and in its original packaging.
-
Claims must be made within 7 days of delivery.
How to File a Claim:
-
Email us at [your email address] with your order details, unboxing video, and photos.
-
Our team will respond within 2–3 business days to resolve the issue.